Compliance and Integrity

The Safe Quality Foundation’s Compliance and Integrity Program (CIP) measures the quality and integrity of SQF certificates, audits, SQF professionals, and licensed certification bodies. The SQF CIP, helps to ensure the consistent execution of the SQF Program to meet stakeholder expectations. The CIP is used to identify areas for improvement to strengthen the SQF Program. Il existe deux domaines d’intervention pour le CIP : Activités de surveillance et rétroaction des intervenants.

At SQFI, we welcome and appreciate your input. The feedback and comments we receive about the SQF licensed certification bodies, SQF certified sites auditors, consultants, training centers and trainers are used continuously to improve our program. There are several ways to provide feedback to the SQF Program, as listed below:

Activités de surveillance

SQF Certificate Suspension and Withdrawal (Part A, 4,6, 4.74.8, 4,9)
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SQF sites who have been withdrawn cannot re-enter the SQF program for a 12-month period. To view a list of sites that have been withdrawn in the past 12 months and for more information regarding our withdrawn policy click here.

Each withdrawn certificate will be posted for a twelve-month period and include the site name, city, state, and country along with the month and year of the withdrawal.  The list will be updated monthly.

Click here to view Withdrawn Certificates

For more information or clarification regarding the changes to this requirement please contact SQFI at info@sqfi.com.

Tracking SQF Certified Site
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SQFI provides a database of all SQF certified sites that hold a current SQF certificate. Any site that is suspended or withdrawn from the program, or a site that fails to renew their registration with SQFI, will be removed from this listing.

Click here to search for an SQF certified site.
Incident de salubrité des aliments et suivi des rappels des produits
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The SQF certified site is required to notify both SQFI and the designated certification body, within twenty-four (24) hours, in writing at foodsafetycrisis@sqfi.com when there is a food safety event at the facility that requires public notification, such as a Class I or Class II recall (US), or the receipt of a regulatory warning letter. The CIP tracks all recalls for SQF and non-SQF certified sites and provides an annual summary to SQF stakeholders outlining the total number and top categories of those recalls.

Certification Body Monitoring and Report
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Les organismes de certification SQF détenteurs de licence (OC) sont contrôlés par SQFI afin d’assurer la conformité avec le code SQF, les critères des organismes de certification et l’Organisation internationale de normalisation (ISO) 17065. Les résultats des évaluations d’accréditation sont examinés et des enquêtes auprès de fournisseurs sont émises pour identifier les forces et les possibilités d’amélioration. SQFI provides each CB with a biannual report that summarizes the feedback and results of the CB activity. The report provides a summary of audit information, auditor performance, SQF certified site recalls, and rating and scores from the SQF Supplier Survey.

Rétroaction des intervenants

Enquête des fournisseurs certifiés SQF
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Cette enquête est conçue pour le fournisseur certifié SQF qui a récemment effectué une vérification SQF et veut donner une rétroaction sur l’expérience de vérification de fournisseur et la performance du vérificateur SQF.

Click here to Take our Supplier Survey.
Enquête de l’acheteur SQF
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L’enquête est conçue pour permettre à l’acheteur SQF de nous fournir son expérience de travail avec le rapport de vérification de SQF et le fournisseur certifié.

Informal Feedback and Complaints
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All comments or feedback concerning a particular area of the SQF Program, including SQF licensed certification bodies, SQF licensed training centers, SQF registered auditors, SQF registered consultants and/or SQF certified site should be submitted to SQFI by email.

Veuillez envoyer un courriel à compliance@sqfi.com avec l’ensemble des rétroactions, des commentaires ou des préoccupations. We also welcome feedback regarding any webinars or events we have.

Déposer une plainte officielle
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Les plaintes officielles seront traitées par le comité de conformité SQF comme indiqué dans la procédure de plainte SQF. Le personnel concerné sera contacté en fonction de la nature de la plainte.
Pour de plus amples informations concernant le programme de conformité et d’intégrité SQF, veuillez contacter :

Chris Sinclair, Compliance Manager
Courriel : csinclair@sqfi.com